Warranty Policy

Whirlcool Stands By You: A Warranty Built on Confidence

At Whirlcool, we take pride in the quality and craftsmanship of our products. That's why we offer a comprehensive warranty to ensure your peace of mind and a cool, refreshing experience for years to come.

Peace of Mind Guarantee:

  • All Whirlcool products are backed by a 1-year warranty against manufacturer defects. This warranty starts from the date of purchase and protects you from any unforeseen issues with materials or workmanship.

What We Cover:

  • Our warranty covers any manufacturing defects that hinder the functionality or performance of your Whirlcool product. This includes problems with components, parts, or overall product integrity that arise under normal use.

What's Not Included:

  • The warranty does not cover damages or defects caused by:
    • Accidental damage, misuse, or neglect.
    • Unauthorized modifications or repairs.
    • Acts of nature, such as fire, flood, or lightning.
    • Normal wear and tear.
    • Failure to follow proper care and maintenance instructions.

Making a Warranty Claim:

If you believe your Whirlcool product is experiencing a defect covered by the warranty, here's what to do:

  1. Contact Us: Reach out to our friendly customer support team at info@whirlcool.com or by phone at +91 885 050 0185. Be sure to have your order number, a detailed description of the issue, and any supporting photos or videos ready.
  2. Evaluation and Resolution: Our team will promptly assess your claim. If approved, we'll provide clear instructions on how to proceed.
  3. Replacement or Repair: Depending on the nature of the defect, we may arrange a return for a replacement or offer a repair solution, ensuring your satisfaction.

Our Commitment to You:

We are committed to delivering high-quality products that enhance your comfort. In the unlikely event of an issue, our warranty is here to support you.

Thank you for choosing Whirlcool!

We're always happy to help!

Contact Information:

  • Email: info@whirlcool.com
  • Phone Number: +91 885 050 0185
  • Business Hours: Monday - Friday, 10:00 AM - 6:00 PM
  • Business Address: Karan Smruti CHS, 206, Plot no. 133, Navada Colony, Navi Mumbai, Maharashtra 410208